Privacy and Cookies Policy

Privacy Policy

VERVE MEDICAL AESTHETICS LTD

BY USING OUR SERVICES YOU AGREE TO THE USE OF THE DATA THAT WE COLLECT IN ACCORDANCE WITH THIS PRIVACY POLICY

Verve Medical Aesthetics Limited (“We”) are committed to protecting and respecting your privacy. This policy (together with our website terms and conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting and using our services www.vervemedicalaesthetics.co.uk you are accepting and consenting to the practices described in this Privacy Policy. For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Verve Medical Aesthetics Limited, a company registered in Northern Ireland under company number NI623556 with registered office at C/O Muldoon & Co, 16 Mount Charles Street, Belfast, BT7 1NZ. Our nominated representative for the purpose of the Act is Ruth McCoubrey.

We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you.  Your use of this website gives us the right to collect that information.
We may collect and process the following data about you:

• Information you give us. You may give us information about you by filling in forms on our site www.vervemedicalaesthetics.co.uk (our site) or by corresponding with us by phone, e-mail or by visiting our clinic. This includes but is not limited to information you provide when you register to use our site, subscribe to our service, search enquire about a treatment or participate in discussion boards or other social media functions on our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.
• We use the information collected primarily to process the task for which you visited our site. All reasonable precautions are taken to prevent unauthorized access to this information.  This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details. Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
• Your Internet browser has the in-built facility for storing small files- ‘cookies’ – that hold information which allows a website to recognize your experience.  You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired.  Technical information including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
• Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our clinic.
• We do not disclose any personal information obtained about you from this website to third parties except when we need to do so.  We may use the information to keep in contact with you and inform you of developments associated with our business.  You will be given the opportunity to remove yourself from any mailing list or similar device.  If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent. We may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.

Cookies
Our website uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our cookie policy.  We use information held about you in the following ways:

• Information you give to us. We will use this:
• To register you with our website and to administer our website services.
• To provide you with services and information that you have requested about Verve Medical Aesthetics Ltd for example information about treatments and services that you have requested.
• To contact you for the purposes of patient feedback and market research for Verve Medical Aesthetics Ltd.
• To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
• To notify you about changes to our service;
• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• Information we collect about you. We will use this information:
• To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• To improve our site to ensure that content is presented in the most effective manner for you and for your computer;
• To allow you to participate in interactive features of our service, when you choose to do so;
• As part of our efforts to keep our site safe and secure;
• To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
• To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Disclosure of your information
We will not share or sell your information for the purpose of marketing or other personal gain. We may share your information with selected third parties

• Business partners, suppliers and sub-contractors for the performance of any contract we enter into with you.
• Analytics and search engine providers that assist us in the improvement and optimisation of our site.

We may disclose your personal information to third parties:

• If Verve Medical Aesthetics Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Verve Medical Aesthetics Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.